Payment methods available via The Horse Stall's website:
- Debit/Credit Cards with the Visa, Mastercard or AMEX logo via our secure payment gateway.
- Via Paypal with your Paypal account.
Available at The Horse Stall's pop-up shop:
Visa, Mastercard, EFTPOS, AMEX, Apple Pay, Google Pay, Samsung Pay or cash.
- Postage charges are provided by Australia Post in real time. It is automatically added to your account within the shopping cart/checkout facility of this website. There is a "Shipping - Estimate" section below the subtotal on the shopping cart where you can see what postage may be and what options are available, before ordering.
- Please note that the Australia Post charge is an estimate. Once your order has been despatched, any excess postage will be automatically refunded if you have been charged more than $3.00 over the actual postage.
- All orders (except orders sent as a regular letter) will be provided with a tracking number. You can track your order, once it has been despatched, via: https://auspost.com.au/track/ .
For Australian, regular letter sized items, we recommend choosing the Registered Post or Express Post option if tracking is required.
- *Orders are processed the same or next working day, except in the following circumstances:
For orders received late on Friday or over the weekend, despatch will be on the following Monday(if not a public holiday). Bulk orders may take slightly longer if items have to be ordered in.
Despatch may take longer if we have a tradestand at a multi day event. A note will be on the top of this website if this is the case.
If you are not happy with an item that you purchased from The Horse Stall because it is defective or damaged, you can return your purchase within 14 days for a full refund including postage. Returns beyond 14 days will not be accepted.
If it's the wrong size or you change your mind it's not a problem. We will issue a refund excluding postage after the item has been returned. Sorry postage is not refundable in this case. We also ask that you cover the cost of returning the item. Items may only be returned within 14 days after purchase. Refunds or exchanges are not accepted after this time. Obviously the item must be unused, in the same condition it was received in and in it's original packaging.